Privacy Policy
This Privacy Policy explains how ANTIHOST S.R.L. (“Antihost”, “we”, “our”) collects, uses, and protects personal data when you use our services or interact with our website.
Service provider:
ANTIHOST S.R.L.
Str. Albăstrelelor 15, office 1Y
Brașov, Romania
Tax ID (CUI): 53758520
Trade Register No: J2026007611009
Antihost operates a managed WordPress hosting platform designed for professional website workloads.
For the purposes of the General Data Protection Regulation (GDPR), Antihost acts as a data controller for customer account information and as a data processor for data stored on customer hosting environments.
For the purposes of the General Data Protection Regulation (GDPR):
Antihost acts as a data controller for customer account, billing, and support-related personal data.
Antihost acts as a data processor for data stored on customer hosting environments.
Customers remain responsible for ensuring that data stored on their websites is processed lawfully and in compliance with applicable privacy laws.
When creating an account or ordering services, Antihost may collect:
- name
- email address
- billing address
- company name, if applicable
- account credentials.
When purchasing services, Antihost may collect:
- billing contact details
- invoice data
- transaction identifiers
- subscription records.
Payments are processed through a PCI-compliant payment provider integrated into the WHMCS billing system.
Antihost does not store full credit card details.
To operate and maintain the hosting platform, Antihost may process:
- account activity logs
- resource usage metrics
- monitoring signals
- infrastructure performance indicators.
This data is used to ensure service reliability and platform operations.
When a customer contacts support, Antihost may process:
- support messages
- troubleshooting logs
- technical details shared during incident handling.
Support is provided through ticket-based communication and direct engineer contact for more complex cases.
Antihost uses personal data to deliver hosting services, including:
- provisioning customer environments
- operating hosting infrastructure
- maintaining platform stability
- monitoring performance and incidents.
Personal data is used to manage billing operations, including:
- payment processing
- invoice generation
- subscription management.
Antihost primarily provides services on a subscription basis.
Personal data is used to:
- answer customer requests
- investigate incidents
- provide technical assistance
- maintain communication regarding service issues.
Antihost may process data to:
detect fraud
- prevent abuse of infrastructure
- investigate unauthorized use
- protect service integrity.
Personal data may also be used where necessary to:
- comply with legal obligations
- maintain accounting and tax records
- resolve disputes
- respond to lawful requests from authorities.
Antihost may share necessary billing data with third-party payment providers used to process customer payments securely. These providers operate under PCI compliance requirements.
Antihost may work with third-party suppliers required to operate the platform, including:
- data center providers
- network providers
- monitoring providers
- DNS or domain-related suppliers.
These technical suppliers are part of the service delivery model.
Customers may store content on Antihost servers, including:
- website files
- databases
- user data
- application data.
For this hosted content:
- the customer acts as the data controller
- Antihost acts as the data processor.
Antihost may disclose personal data where required by law or where reasonably necessary to:
- enforce contractual rights
- protect the security of services
- comply with legal process.
Antihost does not sell personal data.
Antihost applies technical and organizational measures designed to protect personal data, including:
- secure infrastructure environments
- platform monitoring
- controlled access to internal systems.
The platform operates on dedicated infrastructure designed for predictable performance and operational stability.
Personal data is retained only for as long as necessary to:
- provide services
- maintain billing and account records
- comply with legal obligations
- resolve disputes where required.
After service termination, some information may be retained for accounting, fraud prevention, or legal compliance purposes.
Antihost provides services to customers in the USA, Europe, and other international markets.
Where personal data is transferred outside the European Economic Area, appropriate safeguards will be applied in accordance with GDPR.
Under GDPR, data subjects may have the right to:
- access personal data
- request correction of inaccurate data
- request deletion of personal data
- restrict processing
- object to certain processing
- request data portability.
Requests may be submitted through Antihost support channels.
For privacy-related requests or questions, contact:
privacy@antihost.com
https://antihost.com
Antihost is committed to operating under EU data protection standards and maintaining clear documentation of service levels, billing terms, and operational responsibilities.